Synology DJ109+

rklpoon

breadvan 發表於 2014-5-27 22:17
so did you recover your HDD ching?

  Not yet, as I struggled to reinstall the DSM but in vain.

breadvan

sorry to hear that, any backup for the data?

Keane0828

我都俾呢個問題困擾, 試下將NAS完全斷電一日, (拔去DC input)
我試過OK, 希望幫到你

Keane0828

reply from Synology technical support:

Thank you for the inquiry.




Error code 38 means no disk inside.




There are two possible reasons:
1. The disk is damaged.
2. The disk slot on its main board is damaged.


For 1, We recommend you to take out the hard disk and connect it  to your PC when DS offline, then use the official diagnostic tools below to Full / Extended test (if possible, please also run quick test) and check if the hard disk is fine

[Seagate HDD: Seatool]
http://www.seagate.com/www/en-us/support/downloads/seatools


For 2, if the disks are fine, please try using other/spare disk, install DSM again. If disk is fine but still failed to install, please direct contact local vendor / reseller (where you bought) to repair it for resolving this problem. Sorry for the inconvenience.

Please feel free to contact Synology support if you have further questions.

Keane0828

same case here

rklpoon

breadvan 發表於 2014-5-28 13:18
sorry to hear that, any backup for the data?

Should have backup,  but not sure if it is a full version. The trouble is no songs to hear and no clear solution  about it.

rklpoon

Keane0828 發表於 2014-5-28 23:08
我都俾呢個問題困擾, 試下將NAS完全斷電一日, (拔去DC input)
我試過OK, 希望幫到你
...

Thx, will give it a try

breadvan

Good that they replied you. Have you tried inserting a new, or another drive to your nas to see if you can install DSM? That might be the fatest way to find out if the nas itself has trouble.

Keane0828

breadvan 發表於 2014-5-29 07:56
Good that they replied you. Have you tried inserting a new, or another drive to your nas to see if y ...

未試過
而家唔敢熄個NAS

Keane0828

one more thing, I don't know what the heck is going on?
I can't copy the data from the NAS to my portable HDDs
at first the nas recongized the hdds as usbshare1, but now it can't
but the hdds works fine in windows,
now doing backup by downloading......

breadvan

Keane0828 發表於 2014-5-29 22:39
one more thing, I don't know what the heck is going on?
I can't copy the data from the NAS to my por ...

well if you could still transfer data using other means that's good news. Data is more important than any hardware.  

Sorry to say that but having a multi-disc NAS does have its advantage since HDD and hardware do fail (I experienced HDD failure once and that's plenty enough).

Keane0828

breadvan 發表於 2014-5-30 09:25
well if you could still transfer data using other means that's good news. Data is more important t ...

I am considering to buy a new multi-bay nas (my ds112j is single bay), but I am reluctant to do it because I may need a new lps since the voltage of the new nas will be different. I don't don't want to spend again....

breadvan

Whatever you do don't let yourself run into the same situation again :)

Keane0828

breadvan 發表於 2014-5-30 22:05
Whatever you do don't let yourself run into the same situation again :)

yeah

breadvan

in fact I am quite impressed by the technical support of Synology, you can imagine how many of their NAS out there in the world, but they replied to my question with a very careful screen capture, just like the one above, within 2 days, that is really good service.

rklpoon

今晩换左第二隻正常hdd (NTSC format) 落部 nas, synology  assistant一樣找不到它，status 燈橙色/綠色交替，只係lan燈長綠色，連disk燈也不著，應該是nas 壞了。

rklpoon

現正抄番d歌出來。想問下若買個部新nas, 是否装番隻舊hdd落去，用synology assistant 認番隻hdd ，做番d基本setting，hdd 内舊有d歌可以用番？Thx.

breadvan

rklpoon 發表於 2014-6-3 21:02
現正抄番d歌出來。想問下若買個部新nas, 是否装番隻舊hdd落去，用synology assistant 認番隻hdd ，做番d基 ...

if the directory on the hard drive and the setting on the NAS are exactly the same, you should be able to, however, some servers such as Logitech Music server will have a log, if you don't copy that over you have to rescan your library.

rklpoon

breadvan 發表於 2014-6-3 21:59
if the directory on the hard drive and the setting on the NAS are exactly the same, you should be  ...

Thx.

If buy a new Synology 1 bay or 2 bay nas, any recommendation pls(best c/p ratio as usual)?

Keane0828

rklpoon 發表於 2014-6-3 22:45
Thx.  

If buy a new Synology 1 bay or 2 bay nas, any recommendation pls(best c/p ratio a ...

http://www.synology.com/zh-tw/products/overview/DS114
114j